Door App

Retail Scheduling and Virtual Queues

Run your business efficiently and ensure social distancing at your store.

PikMe Door App — Business Appointment Scheduling & Virtual Queues

Give your business a massive advantage.

Although the retail sector is traditionally un-booked, meaning that scheduling appointments are not too common, some businesses choose online scheduling to gain a competitive edge in saturated and declining markets. These establishments found themselves at an advantage when coping with the incoming COVID tremor and its aftershocks.

As online shopping has an advantage when it comes to price, in-store retail can now differentiate itself in other ways. Price is no longer the only or even the most important differentiator for consumers. Convenience, customer experience, and most of all, safety are. Stores that ignore this will fail sooner rather than later.

By introducing a booking system, businesses aim to:

  • Eliminate long queues in front of their stores:
  • Protect staff and customers from getting sick
  • Improve the overall customer experience
  • Better organize the customer journey to look more professional
  • Gain a competitive edge over other retailers and businesses that are slow to react

PikMe Door App — Business Appointment Scheduling & Virtual Queues

Booking system for social distancing

Many types of appointments that occur in retail that could be pre-booked to shorten queues, protect buyers and staff from getting sick, improve the customer experience, and gain a competitive edge. Be it in-store customer service or sales appointment, at-home visits for taking measurements, or virtual staff training, appointment scheduling software takes care of it.

Booking retail appointments are becoming even more important as the world comes out of lockdown. Social distancing will be around for a long while and the customer experience that was bearable during the crisis is fastly becoming unacceptable. Retail stores need to react now if they want to retain customers.

Benefits of implementing PikMe

 

PikMe Market Place

Smooth Demand

Even out the customer flow by allowing shoppers to book a time slot when they want to visit your store. Know exactly how many customers you can expect, hire, or allocate the appropriate number of staff members and plan stock ups.

 

Always expect to be cash generative

Have a clear idea on the buying power you can expect and forecast profit. Identify in-store trends and further improve the customer flow.

PikMe CityWall
PikMe CityWall

Always expect to be cash generative

Have a clear idea on the buying power you can expect and forecast profit. Identify in-store trends and further improve the customer flow.

PikMe Market Place

Keep customers and staff safe

Ensure that your customers and staff don’t bump elbows in your shop. Track who has had contact with whom and notify the appropriate people if they might have had contact with an infected buyer or employee.

 

Eliminate long queues

Allow customers to book their shopping slots online so they can get priority access to your store, without having to wait in line. You can still accept walk-ins while providing a better experience to shoppers who book ahead.

PikMe Market Place
PikMe Market Place

Eliminate long queues

Allow customers to book their shopping slots online so they can get priority access to your store, without having to wait in line. You can still accept walk-ins while providing a better experience to shoppers who book ahead.

PikMe Community

Get more customer information upfront

Ask customers for their details at the point of booking, engage them with targeted messages, and analyze customer behavior.

 

Built for everyone

How PikMe Helps Businesses

PikMe Door App — retail appointment scheduling software had been helping stores before the pandemic started. Most retailers used the software to organize in-store customer service and sales appointments, but you can also offer at-home visits, deliveries or even virtual appointments.

PikMe Door App — Business Appointment Scheduling & Virtual Queues

Benefits of PikMe post-COVID

COVID-19 has introduced many new industries, generated new demand, and sculpted new types of appointments, however, appointment scheduling in retail has been and will be present for much longer than coronavirus.

Here are some types of appointments that businesses can take with PikMe even after the pandemic is over and social distancing is no longer needed:

In-store customer service:

Customers hate to queue in general, even more so when they have an issue they want to be resolved. Booking an in-store customer service appointment can leave a good taste in customers’ mouths and so help with customer satisfaction and retention.

In-store sales demos and appointments:

PikMe can be used by stores to organize in-person sales appointments. Our software has been integrated into a custom booking flow for home visits for sales representatives. This helps businesses to improve upon the customer experience and make more sales.

 

Getting started with retail appointments and virtual queues right now will give you a competitive advantage as it is still rare.

Join PikMe Today!

PikMe Door App — Business Appointment Scheduling & Virtual Queues

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